- August 14, 2015
- Posted by: David Neall
- Category: Feature Updates
Featuring a knowledge base of Quick18 Solutions and a helpdesk ticketing system, it’s a one-stop shop for all your support needs and a great place to extend your knowledge of the Quick18 platform.
You’ll find tips and tricks on sending emails, configuring promo codes, setting up Drive email campaigns, creating customer groups, establishing Member Programs and much more. You can also log support tickets easily and quickly, track their status, and search the solutions for anything you need to know.
In a hurry? Just send an email to firstname.lastname@example.org and a support ticket will be created for you. If you have the time we suggest logging the ticket via the support centre as you can specify urgency, add screenshots, and provide more useful information to us – getting you a faster and better response.
Let us know what you think, and keep challenging us to find ways to do more for you. Our product sales system is ready for launch, so stay tuned for more information on how to get selling more than just tee-times via Quick18.